Refund Policy
Refund Policy
1. I am not satisfied with my order
Please don’t open a dispute, claim or chargeback at any time. We will offer solution for you.
For iptv code, We will recommend a suitable iptv server for you firstly. If all our iptv you don’t like, We support a full refund within 14 days. For orders over 14 days, the refund amount will be calculated based on the remaining time of the code.
2. When will the refund arrive?
If you decide to refund, please contact the customer service to make your request. we will reply within 24 hours (weekend and holiday in 48 hours).
- If you pay in platform or Binance, we will process refund in 24 hours. You can get refund in 24 hours.
- If you pay by credit card, we will process refund in 24 hours. The refund will arrive in your account within 6-8 weeks. It depends on the processing speed of your bank.